Privacy policy

CleanNile is a civic environmental reporting and cleanup platform connected to Save the Nile. The platform helps communities submit pollution reports, coordinate cleanup events, and manage volunteer participation.

This privacy policy explains what information we collect, how we use it, and what controls users have when they use CleanNile.

Account and profile data: email address, Firebase account identifier, full name, phone number, age, title, school or institution, biography, and profile photo if you choose to add one.

Environmental reporting data: report category, severity, district, description, timestamps, precise location coordinates, and photo evidence attached to submitted reports.

Event participation data: volunteer name, phone number, sex, age category, participant type, participant title, disability status, disability category, and optional event notes when joining events.

Communication data: event chat messages, sender display name, sender role label, and timestamps.

Operational staff data: staff roles, onboarding email addresses, and audit logs for role changes and privileged actions.

We use account and profile data to sign users in, manage access levels, prefill event registration details, and help coordinators verify who is participating.

We use environmental report data to review incidents, place approved reports on the public map, analyze hotspots, and support cleanup or advocacy action.

We use event registration data to coordinate participants, manage attendance limits, support donor and NGO reporting, and understand inclusion and participation trends.

We use staff access data and audit logs to protect administrative functions, moderate reports, and track sensitive role changes.

Approved environmental reports may become visible on the map and in other public-facing views after moderation.

Event details may be public, but volunteer demographic fields and admin audit logs are not public.

Event chat is only available to authorized event participants and staff who have access to that event.

CleanNile uses Firebase and Google Cloud services, including Firebase Authentication, Cloud Firestore, Firebase Storage, and hosting infrastructure, to run the app.

These services process data on our behalf to provide account management, database storage, file storage, and delivery of the application.

We do not sell personal data and we do not use your data for third-party advertising.

We use authenticated access controls, role-based permissions, and HTTPS-secured network communication for app traffic.

No online system can guarantee perfect security, but we work to limit access to sensitive data and to keep administrative actions auditable.

We keep data for as long as it is reasonably necessary to operate CleanNile, support moderation, coordinate events, meet reporting obligations, or respond to security and legal issues.

Some operational records, audit logs, or approved public reports may need to be retained for accountability even after a user stops actively using the service.

You can update most profile information directly inside the app.

If you want to request account deletion or data removal, use the account deletion path linked below. Some records may be retained where required for safety, fraud prevention, auditability, or legal obligations.

CleanNile is not designed as a children-directed app. If youth participate in events or trainings, that participation is coordinated through program activity rather than a child-targeted consumer experience.

For privacy questions, contact Save the Nile at info@savethenile.org.